Support
Need help with Cashrot, Screen Time permissions, or an in-app purchase? We’re here to help.
Contact form
Send us a message — we usually reply within a few business days.
Include your iOS version and a short description of the issue. For billing questions about unlock purchases, you may also need to contact Apple Support.
Common topics
- Screen Time access — Cashrot requires Family Controls permission to block apps. Grant access in Settings if prompted during onboarding.
- Unlock not working — Ensure you completed the purchase in the App Store sheet and that you are signed into a valid Apple ID (sandbox for TestFlight builds).
- Delete account — When the app offers account features, deletion is available inside Cashrot settings, as required by the App Store.